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Acceptable Use Policy

Last Updated: February 2026

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of havnwright.com (the "Platform") and is incorporated into our Terms of Service. By using the Platform, you agree to comply with this AUP.

2. Acceptable Use

You MAY:

  • Use the Platform for personal renovation planning
  • Create and manage renovation projects
  • Upload quotes for comparison and analysis
  • Share project reports with family, partners, or contractors
  • Download and print your data for personal use
  • Contact us with feedback, questions, or suggestions
  • Share links to our educational content

3. Prohibited Use

You may NOT:

  • Use the Platform for illegal purposes
  • Upload malicious files, viruses, or harmful code
  • Attempt to access other users' accounts or data
  • Scrape, harvest, or collect data without permission
  • Impersonate others or create fake accounts
  • Interfere with Platform operations or security
  • Reverse engineer or attempt to extract source code
  • Use the Platform to spam, harass, or abuse others
  • Submit false, misleading, or fraudulent information
  • Use automated tools (bots) without permission

3.1 Illegal Activities

You may NOT use the Platform to:

  • Violate UK or international laws
  • Engage in fraud or financial crimes
  • Infringe intellectual property rights
  • Facilitate money laundering or tax evasion

3.2 Harmful Content

You may NOT upload or share:

  • Malware, viruses, or harmful code
  • Content that promotes violence or illegal activity
  • Misleading or fraudulent information
  • Content that violates others' privacy

3.3 System Abuse

You may NOT:

  • Attempt unauthorized access to systems or data
  • Overload our servers with excessive requests
  • Exploit vulnerabilities or security flaws
  • Circumvent security measures

4. User Content Standards

When you upload or enter data on the Platform:

4.1 Your Content Must:

  • Be accurate to the best of your knowledge
  • Be relevant to renovation planning purposes
  • Comply with UK laws
  • Not infringe others' rights

4.2 Your Content Must NOT:

  • Contain personal information about others without consent
  • Include offensive, discriminatory, or inappropriate material
  • Contain spam or promotional content
  • Include copyrighted material you don't have rights to

5. Account Security

To protect your account:

  • Use a strong, unique password
  • Don't share your login credentials
  • Log out on shared devices
  • Report suspicious activity immediately
  • Keep your email address up to date

6. Intellectual Property

6.1 Respecting Our Rights

All Platform content is protected by UK copyright. You may NOT:

  • Copy or reproduce our content without permission
  • Use our branding or trademarks
  • Create derivative works
  • Use content for commercial purposes without authorization

6.2 Fair Use

You MAY:

  • Quote up to 300 words with attribution
  • Share links to our content
  • Reference our research with citation

7. Reporting Violations

To report AUP violations:

  • Email: abuse@havnwright.com
  • Include: Description, evidence, relevant URLs

We will investigate reports and take appropriate action.

8. Enforcement

If you violate this AUP, we may:

  • Issue a warning
  • Temporarily suspend your account
  • Permanently ban you from the Platform
  • Remove your content
  • Report illegal activity to law enforcement
  • Take legal action (in serious cases)

9. Security Vulnerability Disclosure

If you discover a security vulnerability:

  • DO: Report it immediately to security@havnwright.com
  • DON'T: Exploit, publicize, or disclose it to others

We appreciate responsible disclosure and will respond promptly.

10. Changes to This Policy

We may update this AUP. When we do:

  • We'll update the "Last Updated" date
  • Material changes will be notified
  • Continued use constitutes acceptance

11. Contact Us

  • General: info@havnwright.com
  • Report Abuse: abuse@havnwright.com
  • Security: security@havnwright.com

Summary: Key Rules

✓ DO:

  • • Use the Platform respectfully and legally
  • • Keep your account secure
  • • Report issues or violations
  • • Respect intellectual property

✗ DON'T:

  • • Violate laws or others' rights
  • • Upload harmful content
  • • Attempt unauthorized access
  • • Use automated tools without permission

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